>> THANK YOU SO MUCH FOR JOINING US AT 5:00 P.M.
LET’S GET TO THE NBC 5 NEWS
EXCLUSIVE.
A CHICAGO MOM IS ASKING
QUESTIONS TONIGHT ABOUT THE
POLICE RESPONSE AFTER A
TERRIFYING INCIDENT.
TWO MEN BROKE INTO HER HOME WHILE SHE WAS THERE.
SHE CALLED 911, BUT THEN SHE
SAYS IT TOOK HOURS FOR COPS TO
FINALLY SHOW UP.
NBC 5’S REGINA WALDROUP HAS
REACTION FROM POLICE AND THE
ALDERMAN AFTER TALKING TO THE
WOMAN.
>> AND THEY’RE MOE SIING REAL
CASUALLY.
>> Reporter: THE HOMEOWNER,
MICHELLE, DOESN’T WANT US TO
SHOW HER FACE BECAUSE POLICE ARE
STILL LOOKING FOR THE BURGLARS
WHO INVADED HER HOME.
THE WOULD BE THIEVES CLIMBED
OVER THIS 6 FOOT TALL FENCE AND MADE THEIR WAY TO THE GARAGE
WHERE THEY TRIED TO GET IN.
MICHELLE HAPPENED TO BE INSIDE
AT THE TIME.
>> AND I WAS ABLE TO LOOK DOWN
FROM MY KITCHEN LEVEL INTO MY
ENTRY LEVEL AND I SAW TWO MEN
WEARING MASKS, STANDING INSIDE
MY HOUSE. AND I SCREAMED.
I’M CALLING THE POLICE.
AND THEY BOLTED.
>> MICHELLE SAYS SHE AND A
NEIGHBOR CHASED THEM DOWN THE
STREET.
THEN SHE SAYS SHE CALLED 911.
>> THEY TOLD ME DISPATCH WAS ON
THE WAY AND TO WAIT OUTSIDE.
>> SHE SAYS SHE WAITED AND
WAITED AND CALLED AND CALLED.
>> CRIMINAL TRESPASS IN
PROGRESS.
>> NO POLICE. >> AN HOUR AND A HALF I CALLED A
SIXTH TIME AND ASKED TO CALL A
SUPERVISOR.
CALL THE ALDERMAN.
>> ENCOURAGE HER TO HIRE MORE
POLICE. >> Reporter: MORE THAN FOUR
HOURS LATER, OFFICERS ARRIVED.
THE OFFICERS WERE EXTREMELY
APOLOGETIC.
OBVIOUSLY OVERWHELMED.
>> Reporter: SHE SAYS AN OFFICER
TRIED TO GET AN EVIDENCE TECH
OUT BUT WAS DENIED.
CHICAGO POLICE TOLD US THE DELAY
IN GETTING OFFICERS TO
MICHELLE’S HOME MAY HAVE
SOMETHING TO DO WITH THE
PRIORITY LIST FOR ROUTINE
DISPATCH CALLS FOR 911.
THE GUIDE FOR RADIO
COMMUNICATIONS SHOWS IF THERE’S
NO IMMEDIATE THREAT TO LIFE IT
MAY BE CONSIDERED A LESSER
PRIORITY FOR DISPATCHERS.
>> WHAT COULD HAVE HAPPENED IN
BETWEEN, OBVIOUSLY IT DIDN’T.
THANK GOODNESS NO HARM CAME TO
ME.
>> Reporter: IN A STATEMENT,
ALDERMAN DANIEL TOLD US HE’S IN CONTACT WITH 12th DISTRICT
POLICE LEADERSHIP AND WORKING
WITH THE CITY ON A PROPOSED
SATELLITE LOCATION IN WEST TOWN.
MICHELLE SAYS SHE CALLED THE
ALDERMAN’S OFFICE AND WAITING TO
MEET WITH HIM AND WANTS TO MAKE
IT CLEAR SHE’S NOT BLAMING THE POLICE DEPARTMENT FOR HAVING TO
WAIT SO LONG FOR OFFICERS.